Insights

How Companies Grow Up

By Jonathan David Lewis & Tiana Gibbs

Fast growth is intoxicating. The wins are big, the energy is electric, and the future looks limitless. Until it doesn’t.

Maybe your internal systems are starting to crack. Maybe your team is stretched too thin. Maybe, despite the momentum, you’re starting to wonder: How much longer can we keep this up?

Here’s the hard truth—no company accelerates forever.

The organizations that survive don’t just scale up. They grow up. But getting there isn’t just a matter of flipping a switch. It’s a messy, awkward transition that feels less like leveling up and more like being forced out of Neverland.

So, how do you make the leap without losing what made you great in the first place?

Let’s talk about bridging the gap between Acceleration and Maturation.

The Shift: What Needs to Change?

Growing up isn’t just about getting bigger. It’s about getting smarter, more disciplined, and – brace yourself – boring in all the right ways.

Here’s what needs to happen.

1. Stop Being a One-Person Show

A lot of fast-growing companies run on pure force of will. Founders wear a dozen hats. Key employees hold the whole thing together. But if your company relies on a handful of people to function, you don’t have a company—you have a dependency problem.

Start building systems that outlive any one person. Document processes so knowledge isn’t trapped in someone’s head, and develop leaders at every level so decisions don’t bottleneck at the top. Create continuity plans so if someone leaves, the business doesn’t stumble.

If you don’t fix this, you’re one resignation away from a crisis.

2. Build Culture and Systems That Scale

What worked when you had 20 people won’t work when you have 200. Or 2,000. If you’re still running on instinct, improvisation, and verbal agreements, you’re setting yourself up for chaos.

You need clear decision-making structures to make sense of who owns what, who has the final say, and what happens when people disagree on direction. You also need a culture that reinforces consistency. Great organizations aren’t reinvented with every new hire. They have a DNA that sticks.

This isn’t about slowing down. It’s about making sure speed doesn’t kill you.

3. Stop Thinking Like a Startup

Speed was your superpower in Acceleration. Risk-taking was rewarded. Iteration was constant.

But at a certain point, the cowboy culture that made you successful becomes the thing that holds you back.

Mature companies don’t just move fast—they move with intention. They build for the long haul. They stop reacting and start planning.

That shift isn’t easy. But it’s necessary.

4. Maintain Trust as Distance Grows

In the early days, you knew everyone’s name. You sat in the same room. You grabbed lunch together.

That’s over now.

As companies scale, leaders inevitably become more distant from employees. If you don’t manage that well, trust erodes. Fast.

To keep your people engaged, overcommunicate. Silence breeds doubt. Be visible, be involved, and reinforce core values. Leadership by email isn’t leadership. And if your mission gets lost in the chaos of growth, so will your people.

5. Move from a Family to a Community

A lot of fast-growing companies love to say, “We’re like a family.”

Bad news: Families don’t scale.

Families are built on personal relationships. Communities are built on shared purpose. If you’re still operating like a family, you’re going to struggle.

Start defining roles. Build structured but inclusive ways for people to engage. Shift leadership from personal oversight to systemic support.

Mature companies don’t operate like a family. They operate like a well-run city.

6. Break Down Silos Before They Form

When you’re small, collaboration happens naturally. Everyone is in the same conversations, working toward the same goal.

But growth creates barriers. Leadership drifts. Departments form fiefdoms. Suddenly, no one is on the same page.

Stay connected by keeping leadership engaged at every level. No ivory towers.

Encourage cross-functional collaborations and reinforce shared goals. Everyone should be moving in the same direction. No one wins when departments act like competitors.

7. Learn the New Game

Building a company and running a mature organization require different skill sets.

Most entrepreneurs don’t make great CEOs. And that’s okay. But if you’re holding onto the same mindset that got you here, you’re going to struggle.

Start learning the disciplines of strategic planning, financial discipline, and team management. Then put those principles to work as practice, not just theory.

Because running a real company is a different game entirely.

Growing Up Without Losing Your Edge

Bridging the gap between Acceleration and Maturation is one of the hardest transitions a company will face.

It means becoming more disciplined without losing your drive. More structured without becoming bureaucratic. More stable without getting complacent.

The good news? If you do it right, you don’t just survive. You build something that lasts.

So, ask yourself:

Are you just growing? Or are you growing up?

Because how you answer that question will define your future.

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